Interface Design

My Account Dashboard (NDR)

This dashboard is a self-service portal that allows users to view their balance, make payments, view deposit history, receive alerts, monitor savings over time, view creditor accounts/balances and review debt settlements/status.

My role included visual design, UX/UI and user testing.

ReachLife

This is an experimental product from NDR's sister company, Liberty Lending. The company went through a rebranding exercise, emerging as "ReachLife." ReachLife offers a debt consolidation loan in the form of a dynamic credit card. With a powerful dynamic dashboard, the user will always know where they stand. They can move money into their account via bank transfer, credit and debit card load , or direct deposit.

My role included visual design, UX/UI and user testing.

The LendKey Network

LendKey Network allows borrowers to view a vast marketplace of lenders based on the individual user’s credit profile. After applying online, borrowers then have the option to calculate and filter their loan offers in order to find a solution that best fits their needs.
This was the designated flow and wireframe examples based on persona definitions, user interviews, usertesting.com, A/B tests, and Agile methodology principals.




Digital Estimate (NDR)

This is part of a larger initiative to create an end-to-end digital, online application for NDR. The goal is to move the phone sales enrollment process into a complete, digital, online option. The first MVP is to allow prospects to see estimates of their debt savings, in advance of speaking to a sales agent.

My role included visual design, copy writing, UX/UI and numerous rounds of user testing.

Home Improvement Merchant Experience

This early prototype seen here would enable a contractor to let a borrower take out and be instantly approved for a loan onsite and in person. The idea was to enable the contractor to get real time approval while present at the actual job site.

My role included UX/UI iterations,user testing, and later design.

View Invision demo

LendKey Personal Loan

These are examples of a product page / UX components for LendKey’s Personal Loan asset class. Here you can check your rates, receive funds and experience seamless account management.

My role included visual design, UX/UI and user testing.

EarthLink Start Page

This was a graphical UX card layout proposal for the EarthLink Start Page (i.e. user content portal).This portal’s aim was to increase customer loyalty and aid in retention by eliminating churn. It also used customizable themes (“Beach” theme seen here).
This site had over a million unique visits each day and generated over $12 million in revenue per year.

My role included visual design, design management, UX/UI, user testing and multivariate testing.

Various EarthLink

EarthLink Deals allowed customers to have a composite ‘best deals’ experience by combining various coupon and daily deals sites aggregating into one easy portal.

The iPhone App, Touch-Fill-Go, allowed the user to take a picture of any printed document or import a PDF from the Web then fill it out, organize it in groups, sign it, and email it as a PDF, etc.

The EarthLink Mobile App was a one-click mobile option geared to streamline new subscribers’ mobile experiences.

My role included visual design, design management, UX/UI, copy writing and user testing.